Health Advocate
- Clarify benefits and coverage; explain your share of the costs
- Find in-network doctors, psychologists, psychiatrists and others who specialize in the issues important to you
- Arrange appointments and transfer records
- Identify both inpatient and outpatient treatment, programs and other specialized facilities
- Address insurance issues, help obtain approvals for services
- Understand prescription coverage and answer questions about medications
- Coordinate second opinions and other aspects of your care
- Locate clinical trials
- Find support groups and community resources
For More Information
To speak to a Health Advocate representative, call (866) 695-8622 or email [email protected].
SSDC
SSDC has licensed professionals that can also help you research coverages and costs of the Medicare plans available to you in the marketplace. You can use this information to compare plans available in the marketplace to Edison’s retiree health care plans to find the best medical and prescription drug plan that fits your health and financial needs. SSDC’s consultation services are provided to you at no cost.
For More Information
To speak to a Medicare enrollment agent, contact SSDC at (866) 587-1661. Agents are available Monday through Friday 6:00 a.m. to 3:00 p.m., Pacific time.
Optum EAP
Optum Employee Assistance Program (EAP) provides free and confidential access to counseling and support for mental health, substance use, and more. Visit the website to access helpful tools and resources, or call to speak to an EAP Specialist.
Through Optum EAP, you and each person in your household receives five free in-person or telephonic counseling sessions, per issue, per year with a licensed clinician. Virtual assistance is also available through mobile applications Talkspace and AbleTo.
For More Information
To speak to an EAP specialist, call (800) 443-4474. Representatives are available 24 hours a day, 7 days a week, 365 days a year.