The new and improved EIX Benefits Connection website is now live! Log into www.eixbenefits.com to see the updated site.
What Changed
- New, modern design
- More intuitive navigation
- Pathways to find reference documents
- Addition of Conni, a new AI navigation tool
What DID NOT Change
- Site access through eixbenefits.com
- Your previously established username and password
- Benefit offerings, administration, and information
- EIX Benefits Connection phone number and call center
Need help navigating the new site?
Look for the AI-powered Conni tool at the top of every screen. Enter your question and Conni will provide information to help answer your question. If you still need help, you can also use Conni to request a live chat session with a representative.
Questions?
If you have questions about your benefits, you can still call the EIX Benefits Connection at (866) 693-4947. Representatives are available Monday through Friday, 7:30 a.m. to 5:30 p.m., Pacific time, except holidays. For TDD communication services for the hearing impaired, call (800) 833-8334.